1. How ESF develop Gateway?
  2. What web browsers can I use?
  3. Can I use mobile?
  4. How will the Gateway support school administration, teaching and learning?
  5. What module/features are available on Gateway?
  6. What operating systems can I use?
  7. Does the system have a spellchecker?
  8. How does the Sendmail work?
  9. I have found a bug. What do I do?
  10. What happened to Maze?
Q: How ESF Develop Gateway

A: Our approach to this project could be termed ‘Iterative’. Gateway is now an ESF in-house developed system can be customised to adapt to changing needs. Gateway can be accessed from anywhere and can be used to provide a friendly, intuitive interface.

Q: What web browsers can I use?

A: Gateway is tested with the latest popular versions of Chrome, Internet Explorer, Firefox and Sfari, due to the frequent browser update, users may experience some funky behaviour with the newest browser version. In that case, please use another browser and report the issue to us for improvement.

Q: Can I use mobile?

A: Mobile browsing is the trend, most of the parent and student Gateway functions are optimised for  mobile devices. Staff Gateway is more for data administration, many staff users request to have “one screen to have everything” for easier manage data and reporting, many of the screens are designed for batch update data, showing information as many as possible, which is not the best user experience to fit in small mobile screen though the functions work for most of the cases.

Q: How does the Gateway support school ADMINISTRATION, teaching and learning?

A: Gateway is the school administration system for all ESF schools, many features support school day to day administration, teaching and learning either directly or indirectly. Functions such as attendance, eNotice, student and family data update, markbook, assessment and reports. Other features should improve the use of data to plan for learning and allow for longitudinal tracking of pupil progress. Many features are designed to save time and make teachers and support staff’s working lives easier.

Q: What module/features are available on Gateway?

A: Gateway provides many functions for school information management as well as teaching and learning, it depends on individual school’s need to open modules in their Gateway. e.g. Primary schools and kindergartens won’t see the HE/FE, Student Option and Commitment etc, while secondary schools won’t see the School Bus, After School Collection, Foundation Activities etc. Also different user types will see different modules based on their Gateway account setup. e.g. School Nurse can access the Medical Room, Teachers may access the ARR, IN modules etc. If you have problem to access a Gateway module, please contact your School Gateway Manager (SGA/SGM) for help.

Overall Gateway Module List (you may find more details  from the user guides section):

1. ARR 23. Cross-Phase (Y6 to Y7)
2. Activities 24. Room & Resource Booking
3. Attendance 25. Teach Cover
4. CPD 26. Subject Class Mapping
5. IN (SEN/EAL/G&T) 27. School Bus
6. Student Demographics 28. Foundation Activities
7. Medical Information 29. Student NCL/NBL Management
8. Parent Change Request 30. ePayment
9. Parent Consultation 31. Student Options
10. Bulletin 32. Transcript
11. iCalendar 33. Timetables
12. Foundation News 34. CAS Commitments
13. Doc Management (ESF Wide) 35. HE/FE
14. Doc Management (School) 36. Risk Assessment
15. School Plan 37. ESF Policy
16. PICS & DM opt-in 38. User management
17. Annual Data Refresh 39. User Role Approval & Audit
18. eNotice 40. Sendmail/Address Book
19. Information Pack 41. Staff Information
20. Medical Room 42. Report Centre
21. After School Arrangement 43. Teacher Cover


Q: What operating systems can I use?

A: The Gateway uses OS-independent technology, and so should function equally well in Windows, Mac and Linux.

Q: Does the system have a spellchecker?

A: There is in-built spellchecking functionality available from most of the web browsers. To do this, right-click on the field you wish to check and click on “Check Spelling”: incorrectly spelled words will now appear underlined in red. Some users may find they need to add a dictionary, which can be done by right clicking and selecting “Languages” > “Add dictionaries…”.

Q: How does the Sendmail work?

A: The Sendmail function provides users a convenient send message tool with the Gateway most up-to-date contact groups, e.g. year group, roll group, tutor group, subject class, activities group etc. when sending an email, it will use your office email address as the sender address, it will also BCC to you office email address for record keeping. When recipients reply your email, it will deliver to your office email address.

Q: I have found a bug/system problem. What do I do?

A: Each school has a School Gateway Manager/Administrator (SGM/SGA), who is responsible for managing all aspects of The Gateway within the school. Any issues should be taken up with your SGM/SGA, who can provide answers, and if necessary, escalate your problem to a higher level.

Q: What happened to Maze?

A: Primary Schools and Kindergartens no longer use Maze. Only a few users from Secondary Schools and PIS use Maze timetabling and exam module. Maze becomes a background database repository for the student and parent baseline data.